Why Has My Mobile Data Stopped Working? - Overseas Top Up

Why Has My Mobile Data Stopped Working?

Post published in Mobile Top Up

5 June 2023

It can be a frustrating experience when your mobile data stops working unexpectedly, especially if you rely on your phone for lots of online activities. There are a few different reasons why your data may have stopped working, which means there are a few solutions to fix the problem

In this article, we’re going to explore some of the most common reasons why your mobile data might have stopped working and provide some possible fixes to help you get back online.

Is Aeroplane Mode On?

Sometimes the simplest solution is the most overlooked one. It’s possible that you may have accidentally turned on airplane mode on your phone which will disable all wireless connections, including mobile data. 

To check if airplane mode is enabled, you’ll need to go to your device settings. On an iPhone, you can swipe down from the top right of the screen, or go to Settings and look for the airplane mode toggle. 

On Android devices, you can typically find it by swiping down from the top of the screen or accessing the quick settings menu. If airplane mode is on, simply toggle it off and your mobile data should start working again.

Bad Reception

Another common reason for mobile data issues is poor signal reception. If you’re in an area with weak or no network coverage, your mobile data won’t work properly. Try moving to a different location, preferably on higher ground or in a more populated area, to see if you can get a stronger signal. 

In some cases, you may need to contact your mobile service provider to inquire about any network outages or issues in your area.

Run Out of Data

Running out of mobile data is a something that we all face from time to time. If you have exceeded your monthly data limit or your mobile plan doesn’t include sufficient data, your mobile data may stop working until you either upgrade your plan or purchase additional data. 

Check your data usage through your device settings or by contacting your mobile service provider. If necessary, consider upgrading your plan or purchasing a data add-on to make sure you have enough data and don’t run out again. 

If you are looking for a quick, reliable, company to send mobile top ups to family, friends abroad or even yourself, check out our offers today! 

Slow video load and download speed. Loading icon on screen

Turn it Off and On Again

It sounds very simple, but sometimes, a simple restart can solve a host of technological issues. Turning off your phone and turning it back on can help refresh the system and potentially resolve any temporary glitches or conflicts that may be causing your mobile data to stop working.

If you’re travelling to a different country or region, there could be restrictions on using your mobile data abroad. It’s important to check the terms and conditions of your mobile plan to see if you have data roaming enabled or if there are any additional charges associated with using data abroad. 

In some cases, it may be more cost-effective to purchase a local SIM card and top up online with a reputable service provider. This allows you to stay connected while avoiding excessive roaming charges.

Using Overseas Top Up For Mobile Data Abroad

If you’re struggling to source mobile data while travelling, Overseas Top Up offers a convenient solution. You can easily purchase credit online across more than 450 international networks. 

To learn more about how to buy credit online and top up your mobile data while abroad with Overseas Top Up, read our expert guide.

Back to all posts